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Policies

Shipping Policy

Last updated October 16, 2026

Where we ship

We ship to addresses in the continental United States. Need delivery to Alaska, Hawaii or a PO box? Ask us before you order.

How long it takes

Your delivery time is production time plus shipping time.

  • Production is shown on every product page in business days. It starts once your file is approved and your order is paid. Orders approved late in the day may start the next business day.
  • Shipping depends on the method you choose and where you are. Ground shipping usually takes 1 to 5 business days. Faster options are available.

Business days are Monday to Friday, not counting major holidays. All times are estimates, not guarantees.

Shipping cost

Your shipping cost is included in the price we email you before you pay, so there are no surprises.

Tracking

You'll get a tracking number by email as soon as your order ships.

Large orders

Big orders may arrive in more than one box, and occasionally on different days.

Your address

Please double-check your shipping address. If a package is returned or lost because of an incorrect address, reshipping costs are the customer's responsibility.

Lost or damaged packages

If your package arrives damaged or never arrives, contact us within 7 days of the expected delivery date at (434) 713-2693. We'll work with the carrier and make it right, as described in our Reprints & Refunds policy.