FAQ
Questions, answered.
Ordering
How do I order?+
Pick a product, choose your size, paper and quantity, then upload your file and send the order. We reply with your exact price, including shipping, and a secure payment link. Your order goes to press once it is paid and your file passes our check.
How fast will I get my price?+
Usually the same day during business hours (Mon to Sat, 9 AM to 7 PM Eastern), and always by the next business day.
Is there a minimum order?+
Each product lists its common quantities. Banners, signs and car magnets start at one. Need an amount that is not listed? Put it in the notes and we will price it.
Can I see a proof before you print?+
Yes. Every order gets a free file check, and if anything needs fixing we contact you before printing. If you would like to see a digital proof first, just ask in your order notes.
Do you offer design help?+
Yes. PrintFlashy is part of Hot Diggity Digital, a design and web studio. Tell us what you need and we will quote the design separately from the printing.
Files
What file should I send?+
A PDF works best. Use CMYK color, 300 DPI images, and add 0.125 inch of bleed on every side. JPG and PNG files are fine too if they are high resolution. Our file setup guide walks you through it.
What is bleed?+
Bleed is extra background that runs past the edge of your design. Paper shifts a tiny bit when it is cut, so the bleed makes sure you never get a thin white line on the edge. Extend your background 0.125 inch past the trim line on all sides.
Will the colors match my screen?+
Very close, but not always exact. Screens make color with light and presses use ink, so bright screen colors can print a little deeper. Small color shifts between screens and print, and between print runs, are normal in commercial printing.
Shipping & production
How long does it take?+
Each product shows its typical production time, usually 2 to 5 business days, then shipping. Rush production is available on many products. Production starts once your file is approved and your order is paid.
Where do you ship?+
Anywhere in the continental United States. Shipping options and costs are included with your price.
Can you ship straight to my customer?+
Yes. Give us their address in your order notes and we will ship it straight there.
Problems & reprints
What if something is wrong with my order?+
Tell us within 7 days of delivery and send a photo. If it is a printing or production mistake on our side, we reprint it or refund it. See our Reprints & Refunds policy for the details.
Can I cancel?+
Yes, any time before your order goes to press, for a full refund. Once printing has started, the order cannot be cancelled because it is made just for you.